Shipping
Shipping Policy – MinoanGZ
We at MinoanGZ are committed to delivering your favorite gaming accessories with speed, care, and transparency. Please review our detailed shipping policy below to better understand how and when your order will arrive.
1. Order Processing
Once your payment is confirmed, we typically process your order within 1–3 business days. You will receive a confirmation email when your order has been successfully placed and another notification once your items have shipped.
Note: Orders placed on weekends or public holidays will be processed on the next business day.
2. Payment Confirmation
All orders placed through MinoanGZ are securely processed via Shopify Payments. We begin order preparation only after payment has been successfully verified.
3. Shipping & Delivery
Domestic Shipping
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Orders will shipped on the next business day.
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During holidays, we will be processed on the following business day (usually Monday).
International Shipping
We proudly ship worldwide and offer the following options for international customers:
A) DDP (Delivered Duty Paid) via GlobalPost Plus
Available in:
🇫🇷 France, 🇩🇪 Germany, 🇮🇹 Italy, 🇲🇽 Mexico, 🇳🇿 New Zealand, 🇪🇸 Spain, 🇬🇧 United Kingdom
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Flat-rate shipping fee includes all taxes and duties
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Estimated Delivery Time: 6–10 business days (after processing)
B) GlobalPost Go (Flat-Rate Shipping)
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🇨🇦 Canada
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🇦🇺 Australia
(Shipping cost only; duties and taxes not included) -
Estimated Delivery Time: 6–10 business days (after processing)
C) GlobalPost Standard International
Available in:
Argentina, Austria, Belgium, Brazil, Costa Rica, Croatia, Denmark, Estonia, Finland, Greece, Greenland, Hungary, Iceland, Ireland, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Arab Emirates
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Shipping rates vary by destination
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Duties and taxes are not included and may be charged by your local customs office upon arrival
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Estimated Delivery Time: 6–10 business days (after processing)
Once your order ships, you will receive a tracking number via email to monitor your shipment status. Please note that actual delivery times may vary depending on your location and local postal service efficiency.
4. Duties & Taxes
Delivered Duty Paid (DDP) Orders
If you choose DDP shipping (via GlobalPost Plus), all import duties, taxes, and customs fees are prepaid—so you won’t pay anything extra upon delivery.
Other International Orders
If your shipping method does not include duties, you are responsible for any taxes or import fees charged by your country’s customs authority.
Orders returned due to unpaid duties or taxes are not eligible for refunds.
5. Lost or Stolen Packages
Once an order leaves our facility, it becomes the responsibility of the shipping carrier. MinoanGZ is not liable for lost, delayed, or stolen packages. We recommend contacting the shipping carrier directly if you encounter issues.
6. APO / PO Boxes
We do ship to PO Boxes and APO addresses using USPS. Delivery timelines may be longer for these destinations.
7. Policy Updates
This shipping policy is subject to change at any time. We encourage you to check this page periodically for the most up-to-date information.
📩 Need Help?
If you have questions about your order or shipping options, feel free to reach out to us via our Contact Us page or email our support team at Contact@minoangz.com